I. General Information
The confidentiality of your personal data is one of the main concerns of SC GREEN CONSULTING SERVICES SRL, headquartered at Intrarea Andrei Bârseanu no. 3, Sector 3, Bucharest, in its capacity as data controller.
This document is intended to inform you about the processing of your personal data in the context of using the website www.green-consulting.ro.
II. Categories of Personal Data Processed
II.1. If you are a customer of the Site, SC GREEN CONSULTING SERVICES SRL will process your personal data such as: name and surname, phone number, email address, billing address, delivery address, data regarding your use of the Site, such as your behavior/preferences/habits within SC GREEN CONSULTING SERVICES SRL, as well as any other categories of data you provide directly in the context of creating a user account, placing an order through the Site, or in any other way resulting from the use of the Site.
II.2. If you are a visitor of the Site, SC GREEN CONSULTING SERVICES SRL will process the personal data you provide directly when using the Site, such as the data you enter in the contact/questions/complaints sections, insofar as you contact us this way.
III. Purposes and Legal Grounds of the Processing
III.1. If you are a customer, your data will be processed as follows:
- for carrying out the contractual relationship between you and SC GREEN CONSULTING SERVICES SRL, i.e., processing, validating, shipping and invoicing the order placed on the Site, informing you about the order status, organizing product returns, etc.
- for fulfilling the legal obligations of SC GREEN CONSULTING SERVICES SRL related to the services provided through the Site, including fiscal and archiving obligations.
Legal basis: The processing is necessary for compliance with legal obligations. Refusal to provide the data may result in the impossibility of SC GREEN CONSULTING SERVICES SRL to comply with its legal obligations and therefore to provide you with services via the Site.
- for marketing purposes, specifically for sending commercial communications via electronic means (email, SMS) regarding SC GREEN CONSULTING SERVICES SRL's products and services through the Site.
Legal basis: Your consent, if you choose to provide it.
You can express your consent by ticking the appropriate box when creating your account or afterward, in the "My Account Information" section. You can unsubscribe from such communications via the link at the end of each email/SMS or from the "My Account Information" section.
Providing data for this purpose is voluntary. Refusal will not affect you in any negative way.
- for performing various analyses, reporting on the functioning of the Site, creating consumer preference profiles, mainly to improve the user experience.
Legal basis: The legitimate interest of SC GREEN CONSULTING SERVICES SRL to continuously improve the experience on the Site. Refusal will not affect you in any negative way.
III.2. If you are a visitor, your data will be processed as follows:
- for marketing purposes, specifically for sending commercial communications via electronic means (email, SMS) regarding SC GREEN CONSULTING SERVICES SRL's products and services through the Site.
Legal basis: Your consent, if you choose to provide it.
- for handling complaints, claims, and monitoring traffic to improve your experience on the Site.
Legal basis: The legitimate interest of SC GREEN CONSULTING SERVICES SRL to ensure proper functioning of the Site and continuously improve the user experience.
Providing data for this purpose is voluntary. Refusal will not affect you in any negative way.
IV. Duration of Data Processing
In principle, SC GREEN CONSULTING SERVICES SRL will process your personal data for as long as necessary to achieve the purposes mentioned above.
If you are a customer, your data will be processed throughout the contractual relationship and thereafter according to legal obligations (e.g., financial documents must be kept for 10 years under accounting laws).
If you withdraw your consent for marketing, SC GREEN CONSULTING SERVICES SRL will cease processing your data for this purpose, without affecting the previous processing done based on your prior consent.
V. Disclosure of Personal Data
To achieve the above purposes, SC GREEN CONSULTING SERVICES SRL may disclose your data to partners, third parties, or entities supporting the company’s activity through the Site (e.g., courier companies, IT service providers), or to public authorities, in the following cases:
- for website administration;
- when such communication is necessary to award prizes or benefits resulting from promotional campaigns run by SC GREEN CONSULTING SERVICES SRL;
- to maintain, customize, and improve the Site and its services;
- for data analysis, testing, research, monitoring trends, safety features development, and user authentication;
- for sending marketing communications under legal conditions;
- when required by law, etc.
VI. Transfer of Personal Data
Personal data provided may be transferred outside of Romania but only to EU member states.
VII. Your Rights
As a data subject, you have the following rights under applicable data protection laws:
- Right to information – to receive details on data processing as described here;
- Right of access – to obtain confirmation and access to your personal data held and processed by SC GREEN CONSULTING SERVICES SRL;
- Right to rectification – to request correction of inaccurate/incomplete personal data;
- Right to erasure (“right to be forgotten”) – in situations such as:
- data is no longer needed for the purposes for which it was collected;
- consent is withdrawn and there is no other legal basis;
- data was processed unlawfully;
- legal obligation to delete the data exists;
- data was collected in connection with services offered to children.
Note: SC GREEN CONSULTING SERVICES SRL may anonymize data instead of deleting it, for statistical purposes.
- Right to restriction – where:
- data accuracy is contested;
- processing is unlawful and deletion is opposed;
- data is no longer needed by the controller but required by the data subject for legal claims;
- the data subject has objected to processing.
- Right to data portability – to receive your data in a structured, machine-readable format or transmit it to another controller;
- Right to object – to processing based on legitimate interest or for direct marketing;
- Right not to be subject to automated decision-making, including profiling, with significant effects;
- Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or the competent courts.
For any questions or to exercise your rights, please contact: office@green-consulting.ro
