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Claims Management

Effectively managing claims in a construction project requires a comprehensive understanding of contract terms and project specifics.

Understanding the Contract:

  • The process begins by thoroughly reviewing the contract and comprehending the outlined claim procedures.
  • This step involves identifying the types of claims, claim submission deadlines, and the necessary supporting documentation stipulated in the contract.

Cause Identification:

  • Subsequently, we pinpoint the root cause of the claim. This may involve various issues such as delays resulting from variations, supplementary works, restricted site access, or other factors affecting the project.
  • It's crucial to gather all relevant evidence, including contracts, drawings, specifications, correspondence, and site records, to substantiate the claim.

Quantification:

  • Once the claim's cause is identified, it's quantified. This entails determining the financial or temporal aspects of the claim.
  • The claim documentation is meticulously prepared in accordance with the contract's requirements, which may involve sending a notice to claim, a detailed statement of the claim, and accompanying documents.

Resolution and Negotiation:

  • Occasionally, the other party may dispute the claim, necessitating negotiations to reach a resolution.
  • The contract provides for various dispute resolution procedures, including negotiation, adjudication, and arbitration.

Key Activities:

  • Analyzing the causes of delays and their implications on the project schedule and finances.
  • Assessing concurrent delays using industry-recognized protocols.
  • Complying with contractual terms by preparing Notices to the Engineer or Employer.
  • Issuing Notices to third parties to support claims.
  • Preparing claims to extend the project completion timeline and obtain supplementary costs.
  • Engaging in negotiations based on claims to offer mutually beneficial problem-solving solutions.

As an integral component of Claims Management, we specialize also in conducting comprehensive Delay and Disruption Analysis, which entails in-depth scrutiny of the causes and effects of project delays and disruptions, helping us build robust claims with the strongest foundations and Quantum Analysis.

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